Shipping policy
Shipping Policy
🚚 Shipping method
We ship all orders using Packeta, a reliable pickup-point delivery network.
Orders are delivered exclusively to Z-BOX parcel lockers and Packeta pickup points. Home delivery is not available.
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⏱ Processing time
All orders are typically processed and shipped within 1–2 business days after purchase.
We always aim to dispatch orders as quickly as possible.
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🚚 Delivery time
* Slovakia: 2–3 business days from dispatch
* Hungary: 3–4 business days from dispatch
Delivery times are estimates and may occasionally vary due to carrier delays or external circumstances.
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💰 Shipping costs
* Slovakia: €3
* Hungary: €4–5 (final shipping cost is shown at checkout)
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🎁 Free shipping
We offer free shipping on all orders over €60, automatically applied at checkout.
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📍 Order tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your parcel through the Packeta tracking system.
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⚠️ Important information
* Delivery times are estimates and not guaranteed.
* We are not responsible for delays caused by the carrier or external factors.
* It is the customer’s responsibility to provide correct shipping details.
* We currently only ship to pickup points and parcel lockers (no home delivery)